📦 Shipping Policy (Chính sách vận chuyển)

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Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery.

Shipping Times

We offer worldwide shipping. Estimated delivery times:

• Australia: 7–15 business days

• United States: 7–15 business days

• United Kingdom: 7–15 business days

• Canada: 10–20 business days

• Europe: 10–20 business days

• Rest of World: 10–25 business days

Delivery times may vary depending on your location and customs processing.

Shipping Fees

Shipping fees are calculated at checkout based on your location and selected shipping method. We also offer Free Shipping on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 2–5 days to update.

Wrong Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address entered is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

We are not responsible for delays caused by:

• Customs

• Natural events

• Postal service strikes

• Incorrect shipping information

If your package is lost in transit, please contact us and we will assist you.

Customs, Duties & Taxes

Your order may be subject to import duties and taxes (including VAT/GST) once it reaches your destination country. These charges are the customer’s responsibility.

Contact Us

If you have any questions about your order or shipping, please contact us at: 📧 supportmovee@gmail.com